This Privacy Policy will explain how our organization uses the personal data we collect from you when you use our services and/or website.

What data do we collect?

Hine Garden Design collects the following data:

• Personal Identification information (Name, email address, phone number etc.)

How do we collect your data?

You directly provide Hine Garden Design with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our goods or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards, contact forms or via email.
• Use or view our website via your browser’s cookies.

Hine Garden Design may also receive your data indirectly from the following sources:

• Colleagues, who should have asked your permission to share the relevant contact details.
• Any other referral, who should have asked your permission to share the relevant contact details.

How will we use your data?

Hine Garden Design collects your data so that we can:

• Process your order, manage your account.
• Any order made requiring printing grants us the right to send your data to our printers as part of that printing requirement.

If you agree, Hine Garden Design will share your details with relevant colleagues to progress your order and/or account. Otherwise, Hine Garden Design will not share your details.

When Hine Garden Design processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Hine Garden Design securely stores your data at our offices. Hine Garden Design will keep your data for a minimum of six years thereafter indefinitely unless otherwise instructed such is the nature of our goods and services that the loss of such data could be detrimental to the goods and services we provide.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Hine Garden Design from contacting you for marketing purposes. To opt out please directly email Info@hinegardendesign.com.

What are your data protection rights?

Hine Garden design would like to make sure you are fully aware of all your data protection rights.

Every User/Client is entitled to the following:

• The Right to access- you have the right to request Hine Garden Design for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification- You have the right to request that Hine Garden Design correct any information you believe is inaccurate. You also have the right to request Hine Garden Design to complete any information you believe is incorrect.
• The right to erasure- You have the right to request that Hine Garden Design erase your personal data, under certain conditions.
• The right to restrict processing- You have the right to request that Hine Garden Design restrict the processing of your personal data, under certain conditions.
• The right to object to processing- You have the right to object to Hine Garden Design’s processing your personal data, under certain conditions.
• The right to portability- You have the right to request that Hine Garden Design transfer the data that we have collected to another organization, or directly to you, under certain circumstances.

If you make a request then we have one month to respond to you. If you would like to exercise and of these rights, please contact us at our email: info@hinegardendesign.com.

What types of cookies do we use?

There are a number of different types of cookies, however, although our website does not currently (September 2021) directly use an cookies we plan to use:

• Functionality – Hine Garden Design uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Hine Garden Design website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Hine Garden Design keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@hinegardendesign.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Hine Garden Design has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.